![]() TransUnion's website doesn't specify it, but you may want to include with your letter photocopies of your driver's license and recent utility bills or bank statements in your name. Send a business letter (via certified mail, if possible) containing your name, address and Social Security number to: How to set up a TransUnion credit freeze by mail You'll also have to choose a PIN to unfreeze and freeze your credit. Customer service representatives are available Monday through Friday (excluding major holidays) from 8am to 11pm Eastern time. You'll be asked for your name, address, date of birth and Social Security number, and will have to answer identity-verification questions. To set up a TransUnion credit freeze by phone, call 88. ![]() How to set up a TransUnion credit freeze by telephone But to be safe, allow up to one hour for the change to take effect. ing to TransUnion, freezing and unfreezing your credit online or by phone happens in real time. Effective Date means the date on which the Consent Order is entered on the administrative docket. ![]() Board means TransUnion’s duly-elected and acting Board of Directors. Once that's done, you'll be asked to create a password for your account and a PIN to freeze and unfreeze your credit. To unfreeze your TransUnion credit file, visit the online TransUnion credit freeze management page or call 88. all consumers who had an unexpired lift remaining on the consumer’s report, as set forth in Paragraphs 47-48. Submit that information, and TransUnion will then ask you some verification questions, such as where you lived the past and which companies you've had accounts with. Go to and click "Add a freeze." You'll then need to set up an account: Enter your full name, address, email address, phone number, date of birth and the last four digits of your Social Security number. (Image credit: TransUnion) How to set up a TransUnion credit freeze online
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